FAQ's

Yes — every order is shipped completely free of charge, anywhere in Pakistan, with no minimum order value required.

Each piece is made to order, so delivery typically takes 3 to 4 weeks from the date of purchase. This ensures your jewellery is crafted and finished specifically for you.

Absolutely. Once your order is dispatched, we will send you a tracking number by email or WhatsApp so you can follow it right to your door.

We accept the payment options available at checkout, including major cards and cash on delivery where offered.

You can request a return or exchange within 14 days of delivery, as long as the piece is unworn and in its original packaging with tags intact.

Yes, exchanges for a different size or design are available within the same 14-day window, subject to availability. Reach out to our team to get started.

Please contact us within 48 hours of delivery with photos of the item, and we will arrange a free replacement or full refund at no extra cost to you.

Moissanite is a brilliant, ethically sourced gemstone known for its exceptional fire and sparkle, offering the beauty of a diamond without the traditional price tag or origin concerns.

Store your pieces away from moisture and direct sunlight, avoid contact with perfumes or lotions, and gently polish with a soft cloth to keep the shine looking its best.

Yes. Our bespoke design service lets you work directly with our team to design a completely custom piece, from initial sketch to the final handcrafted creation.